Terms of Service
Last updated: July 2026
Acceptance of Terms
By accessing and using the Sola Oud website and placing an order, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you should not use our website or services.
Product Information
We strive to display product descriptions, images, and pricing as accurately as possible. However, due to the natural variations in agarwood, actual products may differ slightly from photographs. All product information is provided for general informational purposes. We reserve the right to modify product offerings and descriptions without prior notice.
Pricing & Payment
All prices are listed in US Dollars and are subject to change without notice. The price charged is the price in effect at the time of order confirmation. We reserve the right to refuse or cancel any order for any reason, including pricing errors. In the event of a pricing error, we will notify you and offer the option to proceed at the correct price or cancel your order.
Payment Processing
Payments are processed securely through Stripe. By placing an order, you represent that you are authorized to use the payment method provided. We do not store full credit card details on our servers. All transactions are encrypted using industry-standard SSL/TLS protocols.
Shipping & Delivery
Shipping and delivery terms are governed by our Shipping Policy, which is incorporated into these Terms of Service by reference. Risk of loss and title for purchased items pass to you upon delivery to the shipping carrier. Delivery estimates are provided as guidelines and are not guaranteed.
Intellectual Property
All content on the Sola Oud website — including text, images, logos, product descriptions, and design elements — is the exclusive property of Sola Oud and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
Limitation of Liability
Sola Oud shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability for any claim related to a purchase is limited to the amount paid for that specific product. Nothing in these terms excludes liability that cannot be legally limited under applicable law.
Changes to Terms
We reserve the right to update these Terms of Service at any time. Changes take effect immediately upon posting. Your continued use of the website after changes are posted constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.
Contact Us
For questions about these Terms of Service, please contact us at contact@solaoud.com.